Shipping & Returns

Thank you for shopping at girlmemoirs!  

Shipping Policy:


At girlmemoirs all shipping is FREE! YAY!

Due to the nature of shipping, as in being Free, it is non-refundable.

In the rare occasion where the item was not sent according to our policy or arrived damaged, we are responsible for replacing or reimbursing our whiny customers.

Shipping times and rates are subject to the carrier's rules and regulations and are not guaranteed by us.

The customer is responsible for tracking their package and ensuring it is received at a secure location. If the package is marked as delivered but is missing, it is considered postal theft and the customer should file a report with the local police.

We will only re-send the taken package if proof of a report is provided.

Our handling time starts when we receive notification of the order and ends when the carrier takes possession of the package and scans it for the first time.

Generally, the following shipping times are experiences based on the country of delivery:

  • USA - Shipping up to 2 - 5 business days
  • Canada - Shipping up to 10 - 30 business days
  • Australia - Shipping up to 10 - 30 business days
  • Europe- Shipping up to 10 - 30 business days

Currently, we do not offer shipping in zones and countries different than the above listed ones. Hopefully, as we expand, we will add to this list.

Returns

We take pride in the quality of our products and want you to be completely satisfied with your purchase. However, due to the custom nature of our products, we do not accept returns or exchanges.

All sales are final and we do not offer refunds, except in the case of a damaged product or printing error made by us. In the rare event of receiving a damaged product or incorrect order, please contact us within 7 days of receiving your order to begin the resolution process.

Please double-check your order before finalizing it, including the size, color, and design. If you have any questions about a product before purchasing, please reach out to us and we will be happy to assist you.

Thank you, snowflakes!

girlmemoirs.com